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RETURN
& EXCHANGE INFORMATION
Please
note that our return and exchange policy will differ based
on whether you purchased online or at our retail store.Our
refund policy applies to unopened, unused and undamaged items
in original quantities and condition with a copy of your
receipt. Shipping charges are not refundable. SPECIAL
ORDERS ARE FINAL SALES. All returns or exchanges must be accompanied
by a Return or Exchange form, which can be downloaded below.
*Online orders can be returned or exchanged within 45
days of the ship date.
*In Store purchases can be returned or exchanges within 30
days of the purchase date.
Please
call us to if you would like to return or exchange any merchandise,
this way we can watch out for your return in the mail and
process it promptly.
Contact us at:
Phone: (407) 895-0062
Fax: (407) 895-0063
Address: 4829 New Broad Street, Orlando, FL 32814
For a Return....Click
here to download a return worksheet to include with your return
items.
For an Exchange....Click
here to download exchange worksheets (2 pages) to include
with your return items.
**You will be responsible for shipping costs to return the
item. Original shipping costs will not be refunded.
If
you have any questions regarding your return or exchange,
please send us an email. If you would like a reply by phone,
please provide your telephone number and in which time zone
you are located.
Please do not forget to include you a copy of your receipt.
(Please make a copy for your records.)
Please mail your return or exchange to:
MORE
INFO:
Ordering & Shipping
Information
Return/
Exchange Information
About Us
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